Shipping Policy

Thank you for visiting and shopping at espot.com.au. Below are the terms and conditions that form our Shipping Policy.

We are committed to delivering your orders as quickly and efficiently as possible. Please review the information below regarding our shipping times, costs, and procedures.

Shipping Methods and Costs

We offer the following shipping options:

Standard Shipping: 7–12 Business Days
Express Shipping: 3–7 Business Days

Order Cut-Off Time: 4:00 P.M. (AEST)

Shipping Timeframe

Orders are typically processed and dispatched within 4–6 Business Days (Monday to Friday) for domestic shipments.

Order Changes

Once your order is confirmed, it cannot be modified or cancelled. If you wish to return an item, you will need to initiate a return after receiving your order.

Item Not Received

If your order tracking shows "delivered" but you have not received your package, please first contact the carrier directly to investigate. Once a package has been handed over to the carrier, we have limited control over its delivery.

If you are unable to resolve the issue, please email us at [email protected], and we will assist you as best as we can.

Note: Tracking information may occasionally be delayed due to technical issues. If you are unable to track your order, contact us at [email protected] for further assistance.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number(s) once your order has been dispatched. Tracking details typically become active within 24–72 hours after shipping.